How can we help?


Where is Direggio jewelry made?

All our jewelry is handcrafted in our atelier in Antwerp (Belgium), the diamond capital of the world.

What is the quality of your diamonds?

We always use high quality diamonds for our jewelry collections, D-G colors, VS clarity, excellent cut. With tailor made jewellery, the client can decide on every aspect of the piece, including the diamond quality.

Are your diamonds and gold conflict-free?

Yes! The diamonds we use are all certified and are certified under the The Kimberley Process. The Kimberley Process is in place to guarantee that diamonds are mined and shipped according to ethical standards.


Where do you ship to?

We ship worldwide and it’s free.

How can I track my order?

You can track your order through the Fed-Ex link that you have received by email. If you have any problem whatsoever, email us at arno@direggio.co and we will make sure to help you.

Is my shipment insured?

Yes, always. You can relax, all our shipments are 100% insured by us.


Can I return or exchange my piece and will I be refunded?

Of course, we offer a 7-day return policy. You are allowed to exchange or return your pieces 7 days from delivery. Just make sure that the items are returned unworn and in the original packaging. To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund.